Check in or Cancel a Scheduled Visitor on the Dashboard

Check in a visitor who was scheduled ahead of time, without sending them to the Kiosk.

Before you start

• The visit must already be scheduled in SV3 Enterprise. See how to schedule a visitor.
• You need one of these roles at the Location: Local Admin, Receptionist, or Security Officer.
• Open the Dashboard for the Location the visitor is arriving at.

Check the visitor in

1. On the Dashboard, find the visitor in the list of scheduled visits.
2. Click the word "Scheduled"
   1. Note that when you hover over the "Scheduled" button it changes to "Check In". 
   2. Clicking will change the status to "Checked In".
3. Alternatively, click the arrow next to Scheduled.
4. Select Check in.
   

Note: A visitor checked in from the Dashboard doesn't pass through the Kiosk, so they don't sign any documents.

Result

The visitor is checked in and no longer appears as Scheduled on the Dashboard.

Cancel the visit instead

1. Click the arrow next to Scheduled.
2. Select Cancel.

If the visitor has an email address on the visit, the system sends them a cancellation notice.

Related

• Schedule a visitor
• Check a visitor in at the Kiosk
• SV3 Enterprise user roles