Check In a Scheduled Visitor at the Kiosk

Find a scheduled visit at an SV3 Enterprise Kiosk with an email address, a phone number, or an invitation QR code, then check the visitor in.

Before you start

• The Kiosk is paired with your Location and running the SV3 Enterprise Kiosk App.
• Search scheduled records on check in is on in the Kiosks tab for your Location.
• The visitor has the email address or phone number given when the visit was scheduled, or the QR code from their invitation email.

Check in a scheduled visitor

1. On the Welcome screen, tap Tap to Register.
2. Look up the visit with one of the options below.

Email address or phone number

1. On the search screen, "Enter your email address to check in" is shown. Enter the email address used when the visit was scheduled. To use a phone number instead, first switch the toggle to Phone Number.
2. Tap Next.
3. At this point, different fields can be asked of the user to fill out; simply follow the screen prompts to complete the check in process. 

Note: The Kiosk searches only the one you enter, email address or phone number. If it finds no match, the Kiosk continues as a walk-in check-in.

QR code

1. Tap the QR code icon.
2. Hold the QR code from the invitation email in the target area, in front of the iPad's front camera.
3. Confirm the information on the screen, follow the prompts (which may change depending on the visit type), and complete the check in process. 

Result

The visitor's status is Checked In and they receive a Visitor Badge. If the visitor matches a Watchlist entry, their status is Pending Approval until a Security Officer, Local Admin, or Global Admin reviews it.

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