Turn on High-Risk Visitor Check-In Alerts

Turn on High-Risk Visitor Check-In Alerts for a Location so the users you choose get an email and a text message when a visitor is flagged at check-in.

Before you start

• You need the Local Admin or Global Admin role for the Location.
• Decide which users should receive alerts. You can choose any user at the Location.
• To learn when alerts are sent, see how High-Risk Visitor Check-In Alerts work.

Steps

1. In the Navigation Panel, click Settings.
2. Click Locations.
3. Click Location Management.
4. Click Edit next to the Location you want to set up.
5. Click the Options tab.
6. Under High-Risk Visitor Check-In Alert, move the toggle to Enable.
7. Click the Select users(s) box, and then select each user who should receive alerts.
8. Click Save.

Result

When a visitor is flagged at check-in at this Location, their status changes to Pending Approval and each selected user gets an email and a text message.

Related

• About High-Risk Visitor Check-In Alerts
• Review visitors who are Pending Approval
• Set up background checks
• Configure Location options