The Kiosk can't scan QR codes

Get the Kiosk camera scanning QR codes again.

Problem

When a visitor tries to check in with a QR code, or when you try to register the Kiosk, the Scan Code screen shows No Barcode Detected and the camera view stays blank.

Cause

The iPad isn't allowing the SV3 Enterprise Kiosk App to use its camera.

Fix

1. On the iPad, open the Settings app.
2. Scroll down and tap the SV3 Enterprise Kiosk App. [CONFIRM: app name as it appears in the iPad Settings list]
3. Turn on Camera.

Go back to the app and scan the QR code again.

Related

• Check in using a QR code
• Pair your Kiosk with a Location
• Install the SV3 Enterprise Kiosk App