Edit visit details

Change the details of a visit after it's scheduled, such as the visitor's contact information.

Before you start

• You need the Receptionist, Security Officer, or Local Admin role.
• You can edit a visit only before the visitor checks in. After check-in, the details are locked.
• You can't change the Location or Visit Type of a visit.

Steps

1. On the Dashboard, select the visitor's name to open the Visit Details page.
2. Click the Edit (pencil) icon.
3. Change the details you need to update.
4. Click SAVE.

Result

The Visit Details page shows the updated information.

Related

• Upload a visitor's photo from the Dashboard
• Add notes to a visit
• Use the Dashboard