Add a person to the Watchlist so any visitor with a matching name needs approval before they can check in.
Before you start
- You need the Security Officer, Local Admin, or Global Admin role. A Receptionist can view the Watchlist but can't change it.
Steps
- Click the Watchlist icon.
- Click Add Entry. The Watchlist Record Detail window opens.
- In First Name, enter the person's first name.
- In Last Name, enter the person's last name.
- (Optional) If available, include the phone number and email address.
- (Optional) In Notes, enter why the person is on the Watchlist.
- Click SAVE.
Tip: To add a photo of the person, see how to add a photo to a Watchlist record.
Result
The name is on the Watchlist. Any visitor with a matching name gets the status Pending Approval and can't check in until a Security Officer, Local Admin, or Global Admin approves them.
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