Collect Citizenship for a Visit Type

Record each visitor's Citizenship at check-in, and optionally alert someone when a visitor from another country arrives.

Before you start

• You need to be a Global Admin or Local Admin to change a Visit Type.
• Citizenship is set on a Visit Type, and Visit Types are set per Location. Only visits with this Visit Type collect Citizenship.
• The list of countries visitors choose from is fixed and can't be changed.

Steps

1. Hover over the Settings
2. Select Locations
3. Under Location Management, Select Location
4. Go to the Visit Types
5. Select Edit icon to Open the Visit Type that should collect Citizenship. For details, see how to configure Visit Types.
6. Scroll down to Additional Visit Type Options, Turn on Capture visitor's citizenship.
7. Save the Visit Type.
   1. Optional: To get an alert, go to the Options tab in the Locations area and enter an email address under Citizenship - Email Notification then enable and Save. For details, see how to set up foreign visitor email notifications.

Result

Visitors with this Visit Type give their Citizenship at check-in:

• At the Kiosk, each visitor selects their own country of citizenship.
• At the Dashboard, the visitor tells the user checking them in, such as a Receptionist or Security Officer, who enters it.

Citizenship can't be entered when the visit is scheduled. If you set up the alert, the email address receives a message whenever a visitor checks in whose citizenship is in a different country from the Location's address.

Related

• Set up foreign visitor email notifications
• About Visit Types
• Check in a scheduled visitor at the Dashboard