Use the Kiosk to schedule rather than check in, reuse a QR code through the day, and assign Delegates.
What's new
A Kiosk can be set to schedule visitors instead of checking them in, so reception or security completes the process from the Dashboard after reviewing the visitor's ID, questionnaire answers, or host. The setting is at Settings > Location Management > [Location Name] > Kiosks > Sign-in Options.
Visitors can reuse the QR code from their scheduling or self-registration email to check in, check out, and check back in on the day of the visit.
A user can assign a Delegate to schedule visitors on their behalf. Delegates see the host's visits on the Dashboard and appear on the visit record as "scheduled by."
Who this affects
Local Admins configuring Kiosk behavior, hosts who want someone else scheduling for them, and repeat visitors.
What you need to do
Nothing. Assign Delegates from My Profile > Delegates, or, for admins, Settings > Users > [User profile] > Delegates.
A few things to know about schedule mode:
- Check-in remains the Kiosk default.
- Walk-ups are scheduled rather than checked in.
- Visitors arriving with a QR code are processed as scheduled.
- Scheduling emails are not sent to the host or visitor.
- Badges print from the Dashboard after check-in, not at the Kiosk.
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