SV3 Visitor | Visitor Check-In | Check In a Walk-In Visitor

Purpose

Step-by-step guide for processing visitors who were not invited or do not appear in the scheduled list.

Steps to Check In a Walk-In Visitor

1. Confirm They Are a Walk-In

Check the Schedule tab:

• If visitor does not appear after scanning, treat as walk-in.

2. Scan the Visitor’s ID

Scanning is the fastest way to populate:

• Name

• DOB

• Photo

• Company (sometimes)

If no ID:
Click Directory → manually enter information.

3. Search for the Host

Use the Directory tab:

• Type host name

• Call host for approval

This is required for all walk-ins.

4. Host Approves or Denies (optional)

If host approves → proceed.
If host denies → follow building protocol.

5. Capture Photo

Click the camera icon if photo is required.

6. Click “IN”

Officially checks in the visitor.

7. Print Badge

Badge prints automatically or via Badge Only.

Best Practices

• Always call the host — do not bypass this step

• If host is unreachable, follow building’s denied-entry SOP

• For repeat contractors, recommend they be added as recurring visitors

• Walk-ins without ID: document the exception and notify security supervisor