SV3 Visitor | Visitor Check-In | Use the Kiosk for Visitor Self Check-In

Purpose

This article explains how visitors check themselves in using the kiosk (tablet/iPad), reducing lobby workload for guards.

Visitor Self Check-In Workflow

1. Visitor Starts at the Welcome Screen

Branded building welcome message appears.

2. Scan QR Code

• Visitor holds phone or printed invite up to the screen

• The kiosk finds their scheduled record

• Moves to photo capture (if required)

If QR scan fails → visitor can manually enter information.

3. Manual Entry (If Needed)

Visitor can type:

• First/Last Name

• Host

• Company

System attempts to find the closest match.

4. Take Photo

Visitor taps Take Photo and the kiosk captures their image.

5. Check-In Confirmation

Visitor sees a confirmation screen.

6. Host Notification

Host is notified of arrival automatically.

7. Badge Pickup

Visitor proceeds to the reception desk for badge printing (unless kiosk-connected printers are enabled).

Guard View of Kiosk Check-Ins

• Guards see kiosk arrivals in real-time

• Can click “IN” if manual approval is required

Best Practices

• Place kiosk signage at eye level with QR instructions

• Keep tablet power connected at all times

• Ensure WiFi is stable

• Restart kiosk daily for best performance

• Use kiosk during large events to reduce front desk bottlenecks