Checking in a Walk-in Visitor at the Dashboard

Check in a visitor who arrives without a scheduled visit, without sending them to the Kiosk.

In SV3 Enterprise, a walk-in visitor (an Unscheduled Visitor) is someone who arrives without a scheduled visit. Check them in from the Dashboard when the visitor can't use the Kiosk. For example, during an emergency, when the visitor is short on time, or when there's a line at the Kiosk.

Before you start

You need one of these roles:

• Global Admin
• Local Admin
• Security Officer
• Receptionist

Steps

1. On the Dashboard, click New Visit.
2. Select Check in a Visit. The check-in form opens.
   
3. Select the Location.
4. Select the Visit Type. The Visit Types you see depend on how the Location is set up.
   
5. Complete the required fields, marked with an asterisk (*). You can leave optional fields blank.
6. If the Visit Type includes Citizenship, ask the visitor for their citizenship and select it.
7. Click CHECK IN VISITOR.
8. To print a Visitor Badge, click the More  icon.
   
9. Select a kiosk to print to. It will print to the attached printer. Optionally, select to "Print Visitor Badge" to print to a local printer from the web.

Note: Visitors checked in from the Dashboard don't sign any documents. Watchlist screening still applies.

Result

The visitor appears as checked in on the Dashboard for that Location.